Deliveries, Charges & Terms
We process all orders immediately
We do occasionally fall behind on dispatching orders, if we have no stock on hand, if the items are cellared interstate or if there is an abnormally large queue.
It may take a number of days to requisition stock and to organize transit.
If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day.
Some deliveries may arrive a day or two following the purchase if the destination is near the place of origin,
while some can take a fortnight or more if the journey is distant and remote.
If the address for delivery is within Australia,
the goods are most likely to be delivered by national carrier and can reasonably be expected to arrive within 5 to 15 working days.
Delivery fees within Australia
Some purchases may attract a charge for delivery, calculated on the basis of value and postal code. In most cases, Winelistaustralia can deliver your order without any fee.
In other cases, where the costs of freight exceed the value of the order, a partial delivery fee will be added to the total of the purchase and presented to the shopper for consideration before proceeding.
Insurance of goods against breakage and mishap
Orders can be insured in full for a fee of 1%. This is paid by the customer and is exclusive of the stated price of the product. The fee is processed automatically during checkout and is added to the total bill before being presented for payment.
Purchases to destinations outside Australia are sold Duty Free and are subject to higher shipping and handling fees. We will not be liable for cost or inconvenience transpiring from customs restrictions, import duties and tariffs peculiar to the destination. The customer must bear all costs and burdens in relation to fees and delays resultant from international orders. We always endeavour to deliver goods purchased as promptly as is possible so that we may serve our customers again.
Freight charges for destinations outside Australia
to Hong Kong
to New Zealand
to United Kingdom